Shipping Policy

Thank you for shopping with Raj Handicraft. We are committed to delivering your furniture safely and efficiently. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing Time

All orders are processed after successful payment confirmation. Since many of our furniture products are handcrafted and made with premium Solid Sheesham Wood, processing times may vary depending on product availability and customization requirements.

Standard Products: 2–5 business days
Made-to-Order Products: 7–15 business days
Customized Products: Processing time will be communicated separately

Orders are not processed, shipped, or delivered on Sundays or public holidays.

Delivery Time

Estimated delivery times may vary depending on your location and product type.

Metro Cities: 3–7 business days
Tier 2 & Tier 3 Cities: 5–10 business days
Remote Areas: 7–15 business days

Delivery timelines are estimates and may be affected by weather conditions, transportation delays, natural disasters, or other unforeseen circumstances.

Shipping Charges

We offer shipping across India.

Free Shipping may be available on selected products and promotional offers.
Shipping charges, if applicable, will be displayed during checkout before payment.
Additional charges may apply for remote locations or special delivery requirements.

Order Tracking

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable). Customers can use the provided tracking information to monitor their shipment status.

Delivery Inspection

We recommend inspecting the package upon delivery.

If you notice:

Visible damage to the packaging
Missing items
Incorrect products

Please notify us immediately and, if possible, take photographs before accepting the delivery.

Any delivery-related concerns should be reported within 48 hours of receiving the order.

Furniture Delivery

Large furniture items may require special logistics partners for safe transportation. Delivery personnel may deliver the product to the ground floor, building entrance, or serviceable area depending on local logistics policies.

Assembly services may be available for selected products and locations.

Delayed or Failed Deliveries

While we make every effort to deliver on time, delays may occasionally occur due to:

Weather conditions
Transportation disruptions
Government restrictions
Natural disasters
High seasonal demand

We are not liable for delays caused by circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address, phone number, or delivery information is provided, resulting delays, re-shipping charges, or delivery failures may be the responsibility of the customer.

International Shipping

Currently, international shipping availability may vary by product and destination. Customers interested in international delivery may contact us directly for shipping options and quotations.